Contact information

Contact Us

If you have questions regarding roof rack load limits, tent dimensions, vehicle mounting compatibility, mattress care, freight transit, order status, or returns, our overland technical team is ready to assist. We respond to all inquiries within 24 to 48 business hours.

Store Name: Ridge Nest
Website: ridgenest.sbs
Email: support@ridgenest.sbs
Phone: +61 409 950 733
Business Address: 26 Palm Drive, Mooloolaba QLD 4557, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to heavy freight transport regulations, forklift loading safety zones, and dedicated warehouse receiving protocols, please do not dispatch returned rooftop tents, awnings, or oversized freight to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.